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Seasonal Sales & Dispatch Assistant/ Coordinator

Manteca, CA, USA

Job Type

Full Time

Primary Role

This position provides the sales & dispatch teams with support and coordination with everyday tasks. Our plan for the chosen candidate is to work seasonally (April - October) year after year, ideally. This position will operate Monday-Friday (40 hour week, requested start time 7AM). This position reports to the Sales Manager, Sales department & Dispatch department.


-Must possess excellent communication skills, customer service skills, and be motivated and willing to take initiative. (Agricultural background preferred) Must have the ability to multi-task and be able to use a computer with experience using Microsoft Word, Excel, -Outlook, Powerpoint and ability learn Famous, ltrade and Retail Link. 

-Detail oriented 

-Driven/ determined 


-Self-starter & task oriented


    - Interact constantly with each individual sales person (5) to help with daily tasks which may include but are not limited to the following:
    o Assist with order entry received from customers by phone, email or web based platforms (i.e. itrade
    network, etc.)
    o Assist with sending passings and completing shipments for invoicing
    o Communicate with our in house and 3rd party shipping coordinators if discrepancies are found with
    shipping documents
    o Assist in obtaining proof of delivery (POD) documents for specific customers or for shipments that
    discrepancies arise after shipment/invoicing
    - Assist sales department by calling retail store produce managers for assigned customers to gather bi-
    weekly orders for direct store drops
    - Schedule delivery appointments, both online and by phone
    - Contact trucking companies to coordinate shipments.
    - Instruct drivers on load requirements.
    - Administrative duties when tendering load confirmations as trucks are hired.
    - Track and report back to appropriate parties with updates of truck status.
    o Includes communication with drivers/ trucking company dispatchers to ensure the load will be
    loaded and delivered on time.
    o Includes communication with shipping points to ensure truck arrives during scheduled shipping
    hours or scheduled appointment.
    o Includes communication with sales department to ensure truck delivers to customer during
    scheduled receiving hours or scheduled appointment.
    - Proactively manage delivery deficiencies and quality concerns or issues including reordering, rejection, contamination, etc.
    - Continually exceed customer's expectations by dispatching hassle-free deliveries, on time, every time.
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